Incident Management and Incident Response: The Case of Sweden

This paper reports from an ongoing field study of police practice in Sweden. The field study consists of direct observations and conversational interviews. The paper discusses current police everyday practice in a district of Sweden in relation to the reactive policing model and to the problem oriented policing model. The paper proposes a tentative taxonomy combining the two models and discusses effects of applying it. The paper concludes that changes to current practice could increase efficiency in the Swedish police. The long term goal with the research is through close studies of the field identify implications valuable in the process of designing new functionality in current CAD (computer aided dispatch) systems.